Legal

End-User License Agreement (EULA)

The terms for installing and running MarutiX on your own server: what your license covers, what you are responsible for, payments, updates and refunds.

Last updated

Version: 3.0
Applies from: The moment you buy, download, install, activate or use the Software, whichever comes first.
Licensor: MarutiX (“MarutiX”, “we”, “us”, “our”)
Licensee: The person or business that buys or uses a MarutiX license (“you”, “your”, “Licensee”).

Important notice

By buying, downloading, installing, activating or using the Software you confirm that:

  • you have read and understood this Agreement and accept it in full;
  • you are at least 18 years old and allowed to enter into a contract, and if you accept for a business, you have the authority to bind it;
  • you alone are responsible for how the Software is used on your domain, by you, your staff, your resellers and your customers, as set out in sections 6 to 8.

If you do not agree, do not buy, install or use the Software.

1. Definitions

1.1 “Software”: The MarutiX platform: a self-hosted web application for running an online store of digital and mobile-repair services (IMEI, server, remote and file services), with its customer wallet, supplier API connections, digital inventory, reseller API, admin panel, Telegram bot, mobile app connection, updates and documentation.

1.2 “Activation License”: The one-time purchase that activates the Software on one domain for an unlimited time, with a Support Period of one year included.

1.3 “Support Period”: The period, one year from activation or from the last renewal, during which support, updates and the support-linked features in section 3 are available.

1.4 “Renewal”: A purchase that extends the Support Period by one year.

1.5 “License Key”: The key issued by MarutiX that activates and verifies your installation.

1.6 “Domain”: The single internet domain the License Key is activated on.

1.7 “Your Customers”: Anyone who registers, buys, deposits money or places orders on your installation, including your resellers and API users.

1.8 “Suppliers”: Third parties whose services, APIs, codes or credits you connect to the Software and resell.

1.9 “Third-Party Services”: Services not run by MarutiX that the Software can work with: Suppliers, payment gateways and wallets, hosting, email and SMS providers, Telegram, app stores, open-source libraries and similar.

1.10 “MultiPayee”: The optional payment module that lets your installation accept payments into your own UPI and crypto accounts through a Third-Party Service.

2. License grant

2.1 Grant: After full payment, MarutiX grants you a limited, non-exclusive, non-transferable and revocable license to install and run the Software on one Domain, for your own business.

2.2 Lifetime use: The Activation License does not expire. You may keep running the version you have for as long as you comply with this Agreement, also after the Support Period ends.

2.3 One production installation: Each License Key allows one live installation. You may run a private copy on localhost or a non-public test server for development and testing only.

2.4 Licensed, not sold: The Software is licensed to you, not sold. Any right not expressly granted in this Agreement stays with MarutiX.

2.5 Your brand: You may show your own business name, logo and colours on your store. This does not give you any ownership of the Software.

3. Support Period and what renewal keeps active

3.1 Included for one year: Technical support for the Software, system updates, MultiPayee, mobile app QR login and order placement through the Telegram bot.

3.2 When the Support Period ends: Your store, data and the core Software keep working. Support, updates and the features in 3.1 stop until you renew.

3.3 Renewal: A Renewal extends the Support Period by one year at the price shown on the Pricing page at the time of renewal.

3.4 Scope of support: Support covers the Software itself as described in the Support Agreement. It does not cover your server, hosting, Suppliers, payment accounts, custom code or your customers’ questions.

4. Domain binding and transfer

4.1 One domain at a time: A License Key works on one Domain at a time and is tied to the account that bought it.

4.2 Moving domain or server: If you change domain or server, ask support first. MarutiX may move the license for you and may refuse when a move looks like license sharing or abuse.

4.3 No transfer to others: You may not sell, give away or transfer a License Key or this Agreement to another person or business without written approval from MarutiX.

5. Restrictions

You may not, and may not let anyone else:

  • resell, sublicense, rent, share or publish the Software, its files or your License Key, except as an authorised MarutiX reseller under section 15;
  • run the Software on more domains or live servers than you have licenses for;
  • decode, decrypt, decompile or reverse engineer the encoded files, or try to obtain the source code;
  • remove, bypass or tamper with the license check, the file-integrity check, the encoding or any copyright notice;
  • use the Software, or knowledge of how it works, to build or sell a competing product;
  • use a cracked, nulled or shared copy of the Software.

6. Your business and the services you sell

6.1 Software only: MarutiX supplies software. MarutiX does not sell, perform, check or approve any service listed on your store, and is not a party to any deal between you and Your Customers or between you and your Suppliers.

6.2 Your choice of services: You alone decide which services, prices, Suppliers and payment methods you offer, and you alone are responsible for them.

6.3 Lawful services only: You must make sure every service you offer is legal in every country where you or Your Customers are. This includes network unlocking, IMEI and device checks, FRP, MDM, iCloud and account removal, firmware, server credits, tool rentals and remote services.

6.4 Owner consent: Services that change, unlock or remove protection from a device may only be used on devices whose owner has authorised it. You must refuse orders for lost, stolen, blacklisted or illegally obtained devices, and keep any records the law requires.

6.5 Rules of others: You must follow the terms of manufacturers, mobile networks, Suppliers and payment providers, and respect trademarks and other rights of third parties, including brand names and logos shown on your store.

6.6 Your obligations as a seller: You are responsible for taxes and invoices (including GST where it applies), business registration, consumer protection, refunds and disputes with Your Customers, KYC and anti-money-laundering checks your payment providers or the law require, and your own terms and privacy policy for Your Customers.

6.7 Your customers’ data: You decide what data of Your Customers you collect and are its sole controller. You must protect it and handle it as data protection law requires.

6.8 Messages you send: Emails, SMS and Telegram messages sent from your installation are sent by you. You must have permission to send them and must not use them for spam or fraud.

7. Misuse and legal responsibility

7.1 Misuse is your responsibility: Any misuse of the Software, whether by you, your staff, your resellers, Your Customers or anyone using your installation, is entirely your responsibility. MarutiX has no role in, control over or knowledge of how you use the Software or what is sold through it.

7.2 Legal problems are yours: If any legal problem arises from your use of the Software or from the services you sell, including a complaint, legal notice, police or cyber-crime inquiry, FIR, tax or government action, court case, fine, penalty, chargeback or claim by Your Customers, a Supplier, a manufacturer, a network or any authority, you alone are responsible for it and for all costs, damages and penalties that follow.

7.3 MarutiX is not a party: MarutiX does not act for you, does not represent you, and is not liable for any act or omission of you, your business or Your Customers.

7.4 If MarutiX is drawn in: If MarutiX receives a notice, claim or inquiry about your installation, you must cooperate promptly, provide the information needed, and cover MarutiX’s reasonable costs, including legal fees, under section 19.

7.5 Lawful requests: MarutiX may share the license and account information it holds about you when required by law or by a valid order of an authority.

7.6 Action on misuse: If MarutiX reasonably believes the Software is being used for illegal activity or in breach of this Agreement, it may suspend or revoke the license immediately, without refund, as set out in section 16.

8. Prohibited use

You may not use the Software, or let it be used:

  • to process lost, stolen, blacklisted or illegally obtained devices, or to remove protection from a device without its owner’s authorisation;
  • for fraud, phishing, fake or misleading services, identity theft or impersonating another business;
  • for money laundering, terrorist financing, illegal gambling or any transaction the law prohibits;
  • to sell or promote anything illegal, or content that infringes copyright, trademarks or privacy;
  • to send spam, or to attack, overload or gain unauthorised access to any system;
  • in breach of sanctions or export rules, or in a country where the services you offer are banned.

9. Payments on your store and MultiPayee

9.1 Your own accounts: Payment gateways and wallets on your store are connected with your own accounts and credentials. Money paid by Your Customers goes to those accounts.

9.2 MarutiX does not hold funds: MarutiX is not a bank, payment provider or money transmitter. It never receives, holds or controls money paid on your store, and cannot reverse, refund or recover a payment.

9.3 MultiPayee: MultiPayee works through a Third-Party Service and needs an active Support Period. Its availability depends on that service and on your own UPI and crypto accounts. Crypto and UPI payments may be irreversible once made.

9.4 Your responsibility: You are responsible for the terms of your payment providers, the KYC they ask for, chargebacks, refunds to Your Customers, and reporting payments for tax.

9.5 Wallet balances: Balances and credits in Your Customers’ wallets are your liability to Your Customers, not MarutiX’s.

10. Suppliers and Third-Party Services

10.1 Their terms apply: When you connect a Supplier or other Third-Party Service, its own terms apply between you and that provider.

10.2 No guarantee: MarutiX does not guarantee the availability, prices, speed, results or legality of any Supplier or Third-Party Service, or that an order will succeed.

10.3 Your risk: Outages, price changes, blocked accounts, wrong results, lost credits or disputes with a Supplier or Third-Party Service are your business risk.

11. License verification and data

11.1 Regular checks: The Software contacts the MarutiX license server regularly to confirm the license is valid. It sends the Domain, an installation ID, the License Key, the Software version and, on activation, the server address.

11.2 Short offline period: If the license server cannot be reached, the Software keeps working for a limited grace period and then needs a successful check.

11.3 What is not sent: The license check does not send Your Customers’ details, orders, balances or payment data to MarutiX.

11.4 Enforcement: A copy that fails the check, runs on an unlicensed domain or has been tampered with may stop working, and MarutiX may block the License Key involved.

11.5 Privacy: Information MarutiX holds about you as a customer is handled as described in the Privacy Policy.

12. Prices and payment to MarutiX

12.1 Prices: Current prices are shown on the Pricing page in USD and may change. A price change does not affect a purchase already paid.

12.2 Payment methods: You can pay by card, UPI, bank transfer or crypto through MarutiX’s checkout. Payments in another currency are converted at checkout.

12.3 Taxes: Prices do not include taxes that may apply in your country.

12.4 Delivery: The License Key and download are made available after the payment is confirmed.

13. Refunds

13.1 Before activation: If something is wrong, tell support before the License Key is activated on a domain and we will sort it out.

13.2 After activation: Once a License Key has been issued and activated it cannot be returned or refunded, because a delivered digital license cannot be taken back.

13.3 Renewals: A Renewal cannot be refunded once it has been applied to a license.

13.4 Chargebacks: Starting a chargeback or payment dispute for a delivered license suspends that license until the matter is settled.

14. Updates and changes to the Software

14.1 Updates: During the Support Period you can install updates from the admin panel. Take a full backup of files and database before every update.

14.2 Changes: MarutiX may add, change or remove features, Supplier integrations and payment modules in updates.

14.3 Your modifications: If you or someone you hire changes the Software, you do so at your own risk. MarutiX is not responsible for problems caused by changes, and an update may overwrite them.

15. Resellers

15.1 Authorised resellers: Only resellers approved by MarutiX may sell MarutiX licenses, through the MarutiX reseller system.

15.2 Same terms: A license bought from a reseller is covered by this Agreement in the same way as a license bought directly.

15.3 Reseller promises: A reseller may not change these terms. MarutiX is not bound by any promise a reseller makes that goes beyond this Agreement.

16. Suspension and termination

16.1 When: MarutiX may suspend or end your license immediately if you breach this Agreement, use the Software illegally, share or crack it, start a chargeback, or if a law or an authority requires it.

16.2 Effect: When the license ends you must stop using the Software and delete it. Your data stays on your own server.

16.3 No refund: No refund or compensation is due when a license is suspended or ended for any of the reasons in 16.1.

17. Disclaimers

17.1 As is: Apart from the promises written in this Agreement, the Software is provided “as is” and “as available”.

17.2 No guarantee of results: MarutiX does not promise that the Software will be free of errors or interruptions, that any Supplier order or unlock will succeed, or that you will earn any income.

18. Limitation of liability

18.1 Cap: To the maximum extent permitted by law, MarutiX’s total liability to you for any claim is limited to the amount you paid MarutiX in the twelve months before the claim.

18.2 Indirect loss: MarutiX is not liable for lost profit, lost revenue, lost data, business interruption, or any indirect or consequential loss.

18.3 What is not limited: Nothing in this Agreement limits liability that cannot be limited by law.

19. Indemnity

You will defend and compensate MarutiX, its owners, staff and resellers against every claim, loss, fine, penalty, cost and legal fee arising from:

  • your use or misuse of the Software, or use of it by your staff, resellers or Your Customers;
  • the services you sell, your dealings with Suppliers, payment providers and Your Customers;
  • your breach of this Agreement or of any law, or your infringement of anyone’s rights.

20. Ownership and feedback

20.1 Ownership: All rights in the Software, its code, design, documentation and the MarutiX name and logo belong to MarutiX.

20.2 Feedback: Suggestions you send may be used by MarutiX freely, without payment to you.

20.3 Showcase: MarutiX may mention your store name as a customer unless you ask it in writing not to.

21. Confidentiality

Your License Key, the encoded code and anything MarutiX shares with you about how the licensing and security work are confidential. Do not disclose them.

22. Events beyond control

MarutiX is not responsible for delays or failures caused by events outside its reasonable control, such as hosting or internet outages, actions of Third-Party Services, cyberattacks, natural disasters or government action.

23. Changes to this Agreement

23.1: MarutiX may update this Agreement. The new version is published on this page with its date.

23.2: Continuing to use the Software, or buying a Renewal, after the update means you accept the new version.

24. Governing law and disputes

24.1 Law: This Agreement is governed by the laws of India.

24.2 Talk to us first: Before taking any legal step, contact MarutiX support and give us 30 days to resolve the matter.

24.3 Courts: If it is not resolved, the courts having jurisdiction over MarutiX’s place of business in India have exclusive jurisdiction.

25. General

25.1 Whole agreement: This Agreement, together with the Support Agreement and the Privacy Policy, is the whole agreement between you and MarutiX about the Software.

25.2 Severability: If a clause is found invalid, the rest of the Agreement still applies.

25.3 Survival: Sections 5 to 10, 13 and 17 to 24 continue to apply after the license ends.

25.4 Language: This Agreement is written in English. A Hindi translation is provided for convenience; if the two differ, the English version applies.

26. Contact and notices

Questions about this Agreement and official notices to MarutiX: